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Forbury Assets Limited has become Optimal Power Networks Limited, a part of SSE.

Welcome

At Optimal Power Networks, we understand the crucial role electricity plays in powering your everyday life, both at home and at work. That’s why we’re dedicated to providing you with a safe, reliable, and consistent electricity supply, alongside exceptional customer service that prioritises your needs.

Whether you’re a homeowner, business owner, or simply looking for information, we’re here to assist you. Our comprehensive website offers a wealth of resources. This includes details about our services, safety tips and various customer support options tailored to your specific needs. We encourage you to explore our website and discover how Optimal Power Networks can support you.


General Enquiries

For all general customer enquiries:

0345 078 3237


opngeneralenquiries@sse.com

Monday to Friday 8am to 8pm

Saturday 8am to 2pm


Connections

New / amended connections

0345 078 3237


opnconnections@sse.com

Monday to Friday 8am to 8pm

Saturday 8am to 2pm


Emergencies

Emergency Line (24/7/365)

0800 107 6930


To report an electricity network emergency or outage

“We’re dedicated to providing you with a safe, reliable, and consistent electricity supply.”


What do in a power cut?

Power cuts are not a regular occurrence, however, if you do find yourself without power you can try these simple checks before giving us a call:

Check to see if your neighbours are also without power

(are the street lights off too?)

Check if your trip-switch is off

You can try turning this back on and if your power comes back there could be a faulty appliance at your home that’s causing the switch to trip

My trip-switch won’t reset?

There may be an issue with your internal wiring if you cannot get your switch to reset. You will need to contact a registered electrician to investigate and resolve.

Report it by calling us direct on:

0800 107 6930

(Calls to this number are free and available 24/7)

While your electricity is off.

Once you have reported the power outage it’s worth considering the following:

Be Prepared

Whilst power cuts are rare it’s always best to be prepared…

Support for vulnerable customers

Priority Services for customers with additional needs

At Optimal Power Networks Ltd, we understand that some of our customers require special assistance. If you are blind, partially sighted, deaf, have hearing difficulties, are of pensionable age, disabled, chronically sick, or depend on electricity for medical reasons, you or your representative can sign up to our Priority Services Register.

What we offer

Advanced Notice:

Receive early notifications of planned interruptions to your electricity supply and guidance on how to prepare.

Password Facility:

Ensure security by setting up a password for our engineers visiting your home, in addition to their provided ID cards.

Preparation Advice:

Get tips on preparing for unexpected power outages.

Restoration Updates:

Stay informed about restoration times and available assistance during supply disruptions.

How to register?

To register for free, call us at 0345 078 3237 between 8:30 am to 5 pm or email us at opngeneralenquiries@sse.com. Provide your name, address, telephone number, and details of your additional needs. Your information will be kept confidential and only shared with other energy-related organisations as necessary.

Additional Information:

Please note that while we strive to provide a reliable service, constant electricity supply cannot be guaranteed. It’s essential to have alternative arrangements in place.

Let Us Assist You:

Don’t hesitate to reach out and register on our Priority Services Register. We’re here to ensure your electricity needs are met efficiently and with care.

Downloadable Documents

Optimal Power Networks Document Library

All previous Forbury Assets Limited (FAL) documents are retained by Optimal Power Networks until their natural expiry.
Document Filter
Title Updated Action
Statement of Methodology and Charges for Connection 17/08/2023 Download
SLC 8-9-10 Statement (Code of Practice) 10/11/2023 Download
SLC 7A Engagement Letter to DNO DCUSA Contract Managers 27/05/2022 Download
SLC 7A Coordination Register 27/06/2024 Download
Optimal Power Networks Statutory Accounts 2022-23 05/01/2024 Download
Optimal Power Networks Statutory Accounts 2021-22 23/12/2022 Download
Optimal Power Networks Statutory Accounts 2020-21 13/04/2022 Download
OPN Use of System Charges Table 2025-2026 07/02/2024 Show
FORB _A – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _B – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _C – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _D – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _E – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _F – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _G – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _H – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _J – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _K – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _L – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _M – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _N – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
FORB _P – Schedule of charges and other tables – 2025 V0.1 07/02/2024 Download
OPN Use of System Charges Table 2024-2025 v0.3 (DCP414 Update) 25/03/2024 Show
FORB _A – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _B – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _C – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _D – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _E – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _F – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _G – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _H – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _J – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _K – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _L – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _M – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FORB _N – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
OPN Use of System Charges Table 2024-2025 27/01/2023 Show
FORB _A – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _B – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _C – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _D – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _E – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _F – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _G – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _H – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _J – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _K – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _L – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _M – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _N – Schedule of charges and other tables – 2024 19/04/2023 Download
FORB _P – Schedule of charges and other tables – 2024 19/04/2023 Download
OPN Use of System Charges Table 2023-2024 01/02/2022 Show
FORB _P – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _N – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _M – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _L – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _K – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _J – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _H – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _G – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _F – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _E – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _D – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _C – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _B – Schedule of charges and other tables – 2023 19/04/2023 Download
FORB _A – Schedule of charges and other tables – 2023 19/04/2023 Download
OPN Use of System Charges Table 2022-2023 08/12/2021 Show
FORB _P – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _N – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _M – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _L – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _K – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _H – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _J – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _G – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _F – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _E – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _D – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _C – Schedule of charges and other tables – 2022 18/02/2022 Download
FORB _B – Schedule of charges and other tables – 2022 20/07/2022 Download
FORB _A – Schedule of charges and other tables – 2022 20/07/2022 Download
OPN SLC31E Statement 2023 29/03/2023 Download
OPN SLC 31B Compliance Statement 14/07/2022 Download
OPN Directors’ 31B Compliance Report 2022-23 03/07/2023 Download
OPN Directors’ 31B Compliance Report 2021-22 20/05/2022 Download
LC14 Charging Statement 2025 07/02/2024 Download
LC14 Charging Statement 2024 19/04/2023 Download
LC14 Charging Statement 2023 01/02/2022 Download
LC14 Charging Statement 2022 15/12/2021 Download
FORB _N – Schedule of charges and other tables – 2024 V0.3 25/03/2024 Download
FAL Use of System Charges Table November 2021 to March 2022 08/12/2021 Show
FORB N – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB P – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB A – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB B – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB C – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB D – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB E – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB F – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB G – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB H – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB J – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB K – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB L – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB M – Schedule of charges and other tables – 2021 08/12/2021 Download
FAL Use of System Charges Table 2021-2022 08/12/2021 Show
FORB A – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB B – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB C – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB D – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB E – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB F – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB G – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB H – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB J – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB K – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB L – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB M – Schedule of charges and other tables – 2021 08/12/2021 Download
FORB N- Schedule of charges and other tables – 2021 08/12/2021 Download
FORB P – Schedule of charges and other tables – 2021 08/12/2021 Download
FAL Use of System Charges Table 2020-2021 08/12/2021 Show
FORB A – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB B – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB C – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB D – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB E – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB F – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB G – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB H – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB J – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB K – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB L – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB M – Schedule of charges and other tables – 2020 26/11/2021 Download
FORB N- Schedule of charges and other tables – 2020 26/11/2021 Download
FORB P – Schedule of charges and other tables – 2020 26/11/2021 Download
FAL SLC Compliance Report 2020-2021 26/11/2021 Download
FAL LC14 Statement 2021 26/11/2021 Download
FAL LC14 Statement 2020 26/11/2021 Download
FAL Connection GS Statement 26/11/2021 Download
Business Compliance Officer’s Report 2021-22 21/05/2022 Download